When do you mainly use taxis?
Weekdays - Daytime    Night
Weekends - Daytime     Night

What are your reasons for using a taxi?

Please rank in order of 1-5 the most important considerations for you when ordering a taxi?
(with 1 being the highest priority).

 

Punctuality	1 2 3 4 5
Price	1 2 3 4 5
Condition of Taxi	1 2 3 4 5
Appearance/conduct driver.	1 2 3 4 5

What is your average waiting time before your call is answered?

Weekdays   Very quickly Fairly quickly Fairly slowly Very slowly
Weekends   Very quickly Fairly quickly Fairly slowly Very slowly

What is your average waiting time before your taxi arrives?

Weekdays    Very quickly Fairly quickly Fairly slowly Very slowly
Weekends    Very quickly Fairly quickly Fairly slowly Very slowly

Do you experience problems getting a taxi at any time?

Yes No Sometimes

If Yes, please elaborate

Do you find RadioTaxis telephonists friendly, polite and helpful?
Yes No Sometimes

Do you find RadioTaxis drivers friendly, polite and helpful?
Yes No Sometimes

Are you happy with the service you are receiving from RadioTaxis?
Very happy Fairly happy Fairly unhappy Very slowly

Is there anything that you feel would enhance the service that we provide?

Any other comments?

Thank you for taking the time to fill on our customer survey.